Terms of Service
Last updated: February 9, 2026
These Terms of Service govern your use of Ascend English and its services. By accessing and using our website, enrolling in our IELTS preparation courses, and utilizing our educational materials, you agree to be bound by these terms. We provide comprehensive English test preparation resources and academic English training to help learners achieve their goals. If you do not agree with any part of these terms, please discontinue your use of our services immediately.
Acceptance of Terms
Your use of our services constitutes acceptance of these Terms of Service in their entirety. We reserve the right to modify these terms at any time, and changes will be effective immediately upon posting to our website. We encourage you to review these terms regularly to stay informed of any updates. Your continued use of our services following any modifications indicates your acceptance of the revised terms. If you have questions about our terms or any modifications we make, we invite you to contact us for clarification.
User Obligations
As a user of our services, you agree to use our platform responsibly and lawfully. You must not engage in any activity that disrupts our services, compromises security, or violates applicable laws and regulations. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. We require that you provide accurate, complete, and current information when registering for our courses. You agree not to use our materials for commercial purposes without express written permission, and you will respect all intellectual property rights associated with our content.
Intellectual Property Rights
All content, materials, course content, educational resources, and services provided through our platform are the exclusive property of our organization or our content providers. This includes but is not limited to texts, graphics, lesson plans, practice materials, assessments, and multimedia content related to IELTS preparation and academic English training. You are granted a limited, non-exclusive, non-transferable license to access and use these materials solely for your personal educational purposes. You may not reproduce, distribute, modify, or transmit any materials without our prior written consent. Unauthorized use of our intellectual property may result in legal action and termination of your access to our services.
Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services, including but not limited to damages for loss of profits, data, or other intangible losses. We do not guarantee specific IELTS scores or outcomes from using our preparation materials, as individual results depend on various factors including personal effort, prior knowledge, and study habits. While we strive to provide accurate and helpful content, we make no warranties regarding the completeness, accuracy, or reliability of our materials. Your use of our services is at your own risk, and we recommend consulting with educational advisors for personalized guidance regarding your language learning journey.
Termination of Services
We reserve the right to terminate or suspend your access to our services at any time, with or without cause, and with or without notice. Reasons for termination may include violation of these terms, misuse of our platform, non-payment of fees, or any conduct we deem inappropriate or harmful to our community. Upon termination, your right to use our services ceases immediately. We may retain information about your account for record-keeping purposes as required by applicable law. If your access is terminated for violating these terms, you may not create a new account without our express permission. We will make reasonable efforts to notify you of any termination, but failure to provide notice does not invalidate the termination.
Questions About These Terms
If you have any questions, concerns, or require clarification regarding these Terms of Service, we encourage you to reach out to us. We are committed to addressing your inquiries promptly and thoroughly. Our team is available to discuss any aspect of these terms and how they apply to your use of our services. We take your concerns seriously and welcome your feedback as it helps us improve our policies and services.